60 minutes remote support by Kentix expert for commissioning and migration

60 minutes of remote support for project assistance with commissioning, configuration or migration of Kentix systems.
Remote connection by Kentix support team:

  • Commissioning, configuration, migration, ReST-API
  • Technical project support, training and instruction
  • Remote connection takes place via Internet connection and remote maintenance software (TeamViewer)
  • The session takes place with your order-number and your preferred appointment with a Kentix support request. Please note a lead time of approx. 1-2 weeks
  • Service is only possible in one block

Activate remote support:

  1. Open a support ticket with the order number from the order confirmation and suggested date. Please allow 1-2 weeks lead time.
  2. You will immediately receive a ticket number for the process, please use this for further communication.
  3. You will receive an appointment confirmation or a new appointment proposal after 1-2 working days.